Etablera en digital plattform för kontinuerligt och socialt lärande

Inom både modebranschen och detaljhandeln händer det hela tiden nya saker. Årstider, stilar och trender förändras, och varumärken lanserar ständigt ny design. För att säkerställa kontinuerligt lärande för återförsäljare och filialer över hela Europa, hjälpte Minerva Group ett internationellt klädmärke att implementera en digital plattform för socialt lärande.

Tillsammans med kunden byggde och designade Minerva Group den digitala akademin, med en lärstrategi som utgick från “mobile first”.

Digital säkerhetskurs för en trygg bioupplevelse

En bioupplevelse ska inte bara vara bra, den ska också vara trygg. En digital säkerhetskurs blev Filmstadens sätt att nå alla medarbetare med samma information om rutiner för säkerhet, kris-, brand- och konflikthantering. Minerva tog fram idé, koncept, manus och filmmanus samt producerade kursen, och Filmstaden bidrog med egna filmer och bildmaterial.

Målgruppen för utbildningen är medarbetare som ska bekanta sig med eller uppdatera sin kunskap om säkerhetsrutiner på Filmstadens biografer.

Environmental compliance e-learning for NCC

NCC is one of the leading construction- and property development companies in the Nordic region. The company focuses on the environment and sustainability in every aspect of its business. NCC wants to create awareness of its own effect on the environment. Moreover, the company wants to focus on business opportunities that arise from sustainable processes and projects.

NCC wanted an e-learning module to inform employees about environmental rules and policies.

A global solution to increase sales effectiveness

Since 2003, Volvo CE train their global retail network’s sales and service skills using blended learning provided by Minerva.

Each participant is guided along an individual learning path based on global and regional development plans, specially adapted in co-operation with local managers. All planning and training activities are efficiently provided by and administered in the LMS. All classroom activities are coordinated by the Volvo’s global training centre.

SKF Distributor College increases the competitive power of SKF Authorized Distributors

In 2003, Minerva created SKF Distributor College providing access to a wide range of product training courses – making SKF one of the first bearing companies to offer its distributors this comprehensive, global training opportunity. Over the years, hundreds of thousands learners worldwide have taken more than 50 courses available in more than 25 different languages. In 2019, course cerfiticate number 500 000 was awarded,

Service, leadership and safety

SJ is Sweden’s main public train operator. Since 2008, Minerva trains their employees in sales and service, in order to improve the level of on-board service on SJ trains.

In order to maintain their high level of safety, on board staff and engine drivers have also received training in firefighting, CPR training and protection against threat and violence. During the same period, management at various levels have received leadership training.

A blended learning concept to keep customers and employees safe

Together with the train operator Stockholmståg, Minerva developed a blended learning concept on the subject of human safety.

The concept combined classroom lessons, e-learning and practical exercises in firefighting and cardiopulmonary resuscitation, professional communication and human safety. We have also conducted training in professional communication to develop the company’s service, customer treatment and ability to handle difficult customer situations.

Sales training support for product launch 

Supporting a product launch, Minerva developed and produced three sales training courses targeting sales representatives selling gloving solutions to health care professionals. Together with the customer’s subject matter experts Minerva processed the demanding content in the form of clinical evidence for the product advantages. The purpose of the course productions was to provide the customer’s sales representatives with a knowledge base and sales arguments as well as practical,